Privacy Policy

At Authentic Maharashtrian Flavors, we are deeply committed to maintaining your trust and protecting your privacy. This Privacy Policy details how we collect, use, and safeguard your personal information when you visit our website and use our services.

1. Information We Collect

To provide you with a seamless culinary experience, we collect information that you voluntarily provide to us when placing an order or registering on our site:

• Personal Identification Information: Name, email address, phone number, and delivery address.
• Payment Information: We do not store your credit card, debit card, or UPI PIN details on our servers. All digital transactions are processed securely through RBI-compliant, authorized third-party payment gateways (e.g., Razorpay, PayU, Cashfree) using industry-standard encryption.
• Technical Data: IP address, browser type, and device information to ensure website functionality and security.

2. How We Use Your Information

The information we collect is strictly used to enhance your experience with us. Specifically, we use it to:

• Process and fulfill your food orders efficiently.
• Communicate with you regarding order updates, delivery status, or customer support inquiries.
• Process refunds in accordance with our Refund Policy.
• Prevent fraudulent transactions and monitor website security.

3. Sharing of Information

We value your privacy like a closely guarded family recipe. We do not sell, rent, or trade your personal information to third parties. We only share your data with:

• Delivery Partners: Strictly limited to your name, phone number, and address to ensure your food reaches your doorstep.
• Payment Gateways: To facilitate secure and seamless financial transactions.
• Legal Authorities: Only if required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website uses "cookies" to enhance your browsing experience. Cookies are small files placed on your device that help us remember your preferences, keep you logged in, and understand how you interact with our website. You can choose to disable cookies through your browser settings, though this may affect certain functionalities of our site.

5. Data Security

We implement robust security measures, including SSL (Secure Socket Layer) technology, to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, update, or delete the personal information we hold about you. If you wish to modify your account details or request the deletion of your data, please contact our support team.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please do not hesitate to reach out via our Contact Us page.